Your question: How do I respond to a twitter support?

Can I reply to twitter support?

You can also DM them on Twitter Support (@TwitterSupport) | Twitter [ https://twitter.com/TwitterSupport ] they will reply there. Apart from that you can visit the offices for more information.

How do you respond to a complaint on twitter?

Respond quickly – the quicker you address the situation the less likely it will escalate. Acknowledge their tweet politely within 1 hour and offer your assistance. 2. Don’t ignore them – This isn’t good for the customer or for your brand.

How can I send an email to twitter?

The first email address on the list is support@twitter.com. This is, in fact, a general support email.

How long does it take to get a response from Twitter support?

The process can take up to 72 hours and we’ll notify you through Twitter and email when your account is ready.

How do you comment on twitter live?

To reply to another viewer’s comment in a live broadcast, tap on their comment, select Reply, type your reply, and tap the arrow button to send it. While watching a live or replay broadcast on iOS and Android, you can scroll back to read and engage with earlier comments that have disappeared from view.

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How do you respond to a frustrated customer tweet?

We might say: “I’m sorry for any frustration! This is in place for the privacy & security of our customers’ information.”

How do I deal with negative comments on twitter?

Following are the top eight things that you can do when confronted with negative Twitter comments.

  1. Don’t Take It Personally. …
  2. Look into the Matter. …
  3. Quick Response. …
  4. Honesty is the Best Policy. …
  5. Try To Help Out. …
  6. Take the Conversation from Twitter to Private Platform. …
  7. Own Up to Your Mistake.

How do you answer a customer using social media examples?

Here are five ways in which to respond to these types of posts.

  1. Apologize. For most negative online comments, an apology is the appropriate initial response. …
  2. Start a Private Chat. …
  3. Take a Moral Stance. …
  4. Respond No More Than Twice. …
  5. Don’t Delete.

How do I contact twitter manager?

Changing or swapping accounts

If you’re an agency requesting an account manager, please email agencyhelp@twitter.com.

Does Twitter have email?

Twitter does not provide email IDs of its user. All you have is a user name which you can change as many times as you want.

Can you complain twitter?

To report an account:

Go to the account profile and click or tap the overflow icon. Select Report. Select They’re being abusive or harmful. Next, we’ll ask you to provide additional information about the issue you’re reporting.